Help Center

Have questions about VA telehealth? Your VA care team can help.

How can I get started with VA telehealth?

If you do not currently use VA for your health care, you can apply online, by phone, or by mail.

If you are already enrolled in VA health care, getting started with telehealth begins with a conversation with your VA provider. Learn more about how to get started with telehealth by contacting your VA provider or your local VA Medical Center.

Each VA Medical Center has staff members who can tell you about the telehealth options available to you and help you enroll. To find your nearest VA Medical Center using the VA facility locator, enter your city, state, or ZIP code and select VA health from the Choose a facility type drop-down list.

Please note that Veterans can only enroll in telehealth at VA Medical Centers and are currently unable to enroll at VA clinics.

 

What telehealth services are available?

VA offers telehealth services in over 50 specialty care areas — including primary care, mental health care, cardiology, and pain management. You can find a complete list of VA telehealth specialty services on our In the Clinic page under Specialty Care.

 

Does VA lend telehealth devices?

Veterans can receive telehealth devices lent to them by VA, including internet-enabled tablets and peripheral devices, such as thermometers, blood oximeters, and blood pressure monitors.

To learn more about VA telehealth devices, please contact your VA provider or your local VA Medical Center. To find your nearest VA Medical Center using the VA facility locator, enter your city, state, or ZIP code and select VA health from the Choose a facility type drop-down list.

 

How can I get help with my current VA telehealth care?

If you are experiencing a medical emergency, please call 911 for immediate help. If you or a loved one is experiencing a mental health crisis, contact the Veterans Crisis Line for confidential support: Call 800-273-8255 and press 1, text 838255, or chat online.

If you are a Veteran currently enrolled in VA telehealth and need nonemergency assistance with your telehealth care, please contact your VA provider or your local VA Medical Center. To find your nearest VA Medical Center using the VA facility locator enter your city, state, or ZIP code and select VA health from the Choose a facility type type drop-down list.

To check on your appointments or contact your VA care team, reach out to your local VA Medical Center or access the My HealtheVet portal.

How VA Telehealth Works

VA Telehealth Services gives you access to the care you need, when and where you need it.

See how it works