What Are VA Health Questionnaires?
Health questionnaires are secure online questionnaires that help your VA care team provide you with the best care possible. You may receive a health questionnaire by text message or email from VA.
By completing a health questionnaire, you help your provider stay informed about your current health and needs — even between visits.
You may be asked to complete a health questionnaire for:
- A variety of topics, including depression, food insecurity, housing status, and posttraumatic stress disorder (PTSD), in advance of an upcoming appointment
- Follow-up care requested by your provider
- Eligibility to participate in national VA health initiatives
When you receive a health questionnaire, you will get a personalized, secure link that takes you directly to the questionnaire without needing to log in. It should be quick to complete, and your answers are confidential and go straight into your VA health record.
How To Know Your Health Questionnaire Message Is Legitimate
VA is committed to keeping your information safe and secure. Health questionnaires are sent only through VA systems, and all responses are encrypted.
Here’s how to recognize an authentic message from VA:
Text Messages (SMS):
Text messages with links to routine health screenings will always come from 313-925-3102.
Emails:
Emails will always come from a VA.gov email address.
If You Are Unsure About a Message
VA will never ask for financial information or passwords via text message or email. If you receive a message that you’re not sure is legitimate, call the OCC Help Desk at 866-651-3180, 24 hours a day, 7 days a week.